Harold Washington College   Home   Computer Classrooms   Computer Workshops   Faculty/Staff Accounts   Faculty/Staff Email   Frequently Asked Questions   Help Desk Info   Laptop Loaner Program   Microsoft Office   Policies   Reserve A Lab   Web Development   Wireless Network Info   Harold Washington College Office of Information Technology - Help Desk Information How to contact the Harold Washington College Help Desk? Location: Room 403-D; Telephone: 312-553-3030 By Email: hwc_helpdesk@ccc.edu Day of Week Start Time End Time Monday thru Friday 8:00 a.m. 7:00 p.m. Saturday 9:00 a.m. 4:00 p.m. Sunday after hours support after hours support Note: After hours please contact the District Office Help Desk at (312) 553-2600 or in case of emergency, please call Ewa Lick, Assistant Dean of OIT at (312) 401-6236 (cell). Before contacting the Harold Washington College Help Desk please be prepared to give us the following information: * full name, * room, * contact information (e-mail or phone number), * a description of the problem. Note: If you want to send out e-mail announcements to all CCC employees at all seven colleges or to all CCC students, please contact the District Office Help Desk at cohelpdesk@ccc.edu, or (312) 553-2600. If you want to send e-mail announcements to all Harold Washington College employees or all Harold Washington College students please email your request to the Harold Washington College Announce Genie at hwc_announce@ccc.edu.       Address: 30 East Lake Street, Room 403, Chicago IL 60601; Phone #: (312) 553-3030, Email: Harold Washington College_helpdesk@ccc.edu